Terms and Conditions
Effective October 13, 2026
These Terms and Conditions explain the use of AMIGA LLC’s website, accounts, learning resources, training, coaching, and related services. Product-specific terms presented before purchase and a written agreement with your organization may provide additional details. If a signed service agreement conflicts with these general terms, that agreement governs the engagement. Mandatory legal rights remain in place.
Questions, access problems, cancellations, and order support: alex@amigallc.com.
1. Services, registration, and pricing
AMIGA offers Ask-Offer-Ask workshops, field coaching, motivational interviewing training, and organizational learning support. For an organizational engagement, the agreed proposal or contract establishes the scope, schedule, delivery arrangements, fees, and payment terms.
For an individual registration or online purchase, review the current offer and checkout details before paying. The price and terms accepted at purchase apply to that purchase; a later change on this website does not automatically change an existing order or agreement. An inquiry or request for a proposal does not itself create a booking.
Individual training registration requires payment to confirm a place unless a different arrangement is agreed in writing. Product descriptions identify what is included. A course description or free account does not automatically provide enrollment, a credential, continuing education credit, or access to every paid resource.
2. Training cancellations and refunds
Unless different terms were disclosed and agreed before booking or are set out in your organizational agreement, the following published schedule applies to participant cancellations of live training:
- At least 14 days before the training: full refund.
- At least 7 days, but fewer than 14 days, before the training: 50% refund.
- Fewer than 7 days before the training: no cancellation refund, except where required by law.
Send a cancellation or transfer request in writing to alex@amigallc.com, with the participant’s name, training date, and order or booking reference. The date we receive the request determines its timing. Contact us about a transfer; availability and any event-specific terms apply.
If AMIGA cancels a training, you may choose a transfer to an available replacement session or a full refund of the fee paid for the canceled training. If we need to reschedule, we will explain the available transfer or refund options. Organizational engagements follow their agreed cancellation and rescheduling provisions.
3. Merchandise and digital resources
Merchandise in the Training Shop is purchased through Shopify and may be printed to order. Review the product description, size or design choices, shipping charges, delivery estimates, and policies shown before purchase. The shop’s shipping policy and returns and refunds policy explain the current arrangements. The live-training cancellation schedule above does not govern merchandise returns.
For a digital resource or course, the offer identifies its format, access period where applicable, included support, and any specific cancellation or refund terms. If you cannot access a purchase or believe the item supplied differs from its description, contact us with the order reference and a description of the problem. Please do not send payment-card details or confidential work records. Applicable rights relating to faulty or incorrectly described goods or services are preserved.
Where a paid subscription is offered, its price, billing interval, renewal, and cancellation terms must be presented before you agree. Creating a free account does not authorize a paid subscription. Use the purchase service’s account controls or contact us for help with an existing subscription.
4. Accounts and the Becoming MI™ Practice Lab
Provide accurate registration information, protect your sign-in details, and use the access assigned to you. Do not share an individual account, impersonate another person, bypass access restrictions, or interfere with the service. Tell us promptly if you suspect unauthorized account use.
The Becoming MI™ Practice Lab supports learning and reflection. Its privacy notice explains how its account connection, saved work, and available AI practice features operate. Generated feedback can be incomplete or mistaken; assess it in context rather than treating it as a professional judgment or an assessment of another person.
A practice result or completion record is not, by itself, evidence of MI proficiency, professional certification, or approval by a licensing or credentialing body. Any specific credit or credential must be expressly identified in the offer for that activity.
We may restrict access when necessary to address misuse or protect the service. Paid access and any remedy are subject to the applicable purchase agreement and law. Free features may change over time.
5. Learning materials and intellectual property
AMIGA’s original materials, designs, and branding, including Becoming MI™, are protected by applicable intellectual property laws. Some materials are supplied under licenses or rights held by authors, publishers, or other owners.
Use a resource within the permission stated with it or in your purchase agreement. Unless broader permission is supplied, AMIGA training materials are for the participant’s own learning and professional reference. Do not resell them, publish a copy, distribute paid files, or present them as your own work without permission. Permissions expressly provided for a worksheet, team resource, or organizational license remain available.
These terms do not restrict uses permitted by applicable law or require destruction of completed records that your organization must lawfully retain. Contact us if you need a team license or permission for another use.
6. Participation, confidentiality, and professional responsibility
Engage respectfully, follow the arrangements for your session, and respect other participants’ privacy. Use fictional or nonidentifying examples. Do not submit identifying client, patient, student, family, or employee information through general forms or practice tools. Do not record or redistribute a session or another participant’s contribution without the required permissions.
AMIGA’s educational resources support learning, communication, and professional reflection. They do not establish a clinical relationship or replace case-specific clinical, legal, medical, employment, or emergency advice. Participants and organizations remain responsible for professional judgment, applicable duties, required supervision, and authorized decisions. Training and practice do not guarantee a particular client or organizational outcome.
For an accessibility or participation need, contact us to discuss the task or format that would help. You do not need to include a diagnosis in a general inquiry.
7. Privacy and communications
The Privacy Policy explains website information handling, tracking, service providers, and privacy requests. Permission to respond to an inquiry, account registration, or a purchase is separate from choosing optional marketing communications. Use the choices offered with a communication or contact us to update your preference.
Linked platforms, publishers, payment providers, and other third-party services may have their own terms. Review the terms relevant to the service you choose. Our use of a provider does not remove AMIGA’s responsibilities for its own offer.
8. Support, concerns, and updates
Contact alex@amigallc.com with the relevant page, product, session, or order reference and what needs attention. We will review the concern and discuss an appropriate response. Seeking help does not require a favorable review, testimonial, or waiver of rights.
These terms do not require binding arbitration or select an exclusive court or jurisdiction. Any unresolved dispute remains subject to applicable law and any separately agreed, valid service contract. Nothing here excludes a responsibility or remedy that cannot lawfully be excluded.
We may update these terms for future use and offers, with the effective date shown above and any additional notice required by law. Changes do not retrospectively reduce rights attached to an existing purchase or replace a signed agreement without the required agreement.