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FREE WHITE PAPER · HIGHER EDUCATION

Moments That Matter

Building staff judgment for difficult campus conversations.

Unrealistic expectations. Disputed authority. A student asking a support professional to become their therapist. Explore how six conditions connect these familiar situations to purposeful responses, clear roles, and workable next steps.

Understand the pattern

See the six conditions through situations your staff will recognize.

See where MI fits

Connect focused change work with the broader conversations campus roles require.

Consider the training

Explore a one- or two-day workshop and what useful progress could look like.

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